Testimonials

Josie was great with setting up my oil delivery/furnace bundle. Thank you Josie and Genesee Energy!

Oil heat was new to us in our house but using Genesee service and scheduling made the experience easy and we’re always there to help or give advice when needed

We used Genesee Fuel for years, but moved into renewables with solar and heat pump so have to abandon Genesee and its service. During our time with Genesee, we met a lot of great people, techs who knew what they were doing and gave it… [ Read More + ]

We used Genesee Fuel for years, but moved into renewables with solar and heat pump so have to abandon Genesee and its service. During our time with Genesee, we met a lot of great people, techs who knew what they were doing and gave it the best they had, office staff who understood our needs. Never had a question about the service and so highly recommend Genesee. Thanks to all the people at Genesee for the service you gave and kindness you showed us. Jack Remick Seattle [ Read Less – ]

I sent an email with questions about my account and also my latest bill. I heard back from Savanah within 24 hours. She answered all of my questions and clearly explained my options. Thanks for the quick service! I recently spoke with her on the… [ Read More + ]

I sent an email with questions about my account and also my latest bill. I heard back from Savanah within 24 hours. She answered all of my questions and clearly explained my options. Thanks for the quick service! I recently spoke with her on the phone and she had all the answers to my questions. Great customer service! [ Read Less – ]

I’ve been a customer for 11 years and always felt respected and treated like family. Than you Savannah, for your gratuitous service! Tamra Fago

I’ve been using Genesee Energy since 2003, and they’ve been a consistently reliable company to work with over all these years. They’ve kept my older furnace running with competent technicians, thoughtful service, and reasonable repair costs. I’ve always felt that they were focused on keeping… [ Read More + ]

I’ve been using Genesee Energy since 2003, and they’ve been a consistently reliable company to work with over all these years. They’ve kept my older furnace running with competent technicians, thoughtful service, and reasonable repair costs. I’ve always felt that they were focused on keeping things working rather than pushing me toward unnecessary replacements. The people really make the difference. Dan, the service manager, has always been patient and kind, taking the time to walk me through different issues and explain what’s needed when repairs come up. And every time I’ve had the pleasure of speaking with Savannah in the office, she’s been friendly, helpful, and understanding. She is a true standout in customer service—the kind of person who makes you feel like you’re in good hands. After more than 20 years, I’m grateful for the trust I’ve been able to place in Genesee Energy. Good service matters, but good people matter even more—and they have some really good people. [ Read Less – ]

Genesee has been easy to work with. Efficient scheduling and quality communication. We especially appreciate our driver/delivery guy, Brad. Always professional and timely.

Had a great experience they were quick friends and nice, thanks Jeff for the great customer service!

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